Manage Your Soleil Tans Membership
What Can You Do Here?
Easily manage your membership, make updates, and get the support you need – all in one place. At Soleil Tans, we believe managing your membership should be simple and stress-free. Use the options below to update your account, request changes, or get assistance from our Guest Services team.
How to Freeze or Cancel Your Membership?
Step 1:
Click the Chat icon located in the bottom-right corner of this page.
Step 2:
Enter your first name, last name, and phone number, then select Verify Account. You’ll receive a text message with a password to securely access your membership.
Step 3:
Once verified, follow the guided options to freeze or cancel your membership based on your eligibility.
To submit a cancellation request, your account must be active (not frozen) and in good standing with no past-due balance. Cancellation requests must be submitted by the member; not using services—regardless of circumstance—does not qualify for a cancellation or a refund. For your security, only the primary membership holder may make changes to the membership.
Need Additional Help?
Our Guest Services team is always here to support you and ensure your experience with Soleil Tans remains seamless and enjoyable.